Accessing Services

The diagram below shows the referral process for the Parent Partnership services. A text description appears underneath.

For email, telephone and address details, including maps and directions to the centre, please see the Contact page.

diagram of how to access the Parent Partnership services. A text description appears below.
  1. Step 1: Enquiry
    Person makes enquiry by telephone or e-mail, or makes a walk-in enquiry at the centre.
  2. Step 2: Initial Contact
    An initial contact referral form is completed with the enquirer's contact details and the initial enquiry.
    The form is passed to relevant staff to contact the enquirer and arrange a meeting if appropriate.
  3. Step 3: Refer to Advisor or Administrator
    Appointment made at office, home, school or Local Authority as appropriate.
  4. Step 4: Meeting with Advisor / Information Provided / Not Within Remit
    Meeting with Advisor - information, advice and support given at meeting. Feedback registered.
    Information Provided - information sent or given immediately if possible.
    Not Within Remit - if enquiry is not within parent partnership remit enquirer is signposted to appropriate agency where possible.
picture of woman and child
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Ealing Parent Partnership – Company No: 04901986 – Registered in England and Wales
Registered Office: 1 Craven Road, London, Ealing W5 2UA